Shipping Method | Flat Rate | Processing Time |
---|---|---|
UPS Ground | FREE | 2-3 days |
UPS Second Day | $16.00 | 2-3 days |
UPS Overnight | $28.00 | 2-3 days |
If you are not happy with your purchase, we will be glad to refund (less any upgraded shipping costs) your purchase and offer Free Return labels for returning your items to us free of charge. Please keep the following in mind:
You can return unworn shoes for up to 60 days from the purchase date
Footwear must be in original unworn condition to be accepted for a refund or exchange so please take some time to try on your new footwear inside on a clean surface to make sure you're happy with the fit and look. Do not wear outside or on dirty surfaces unless you plan to keep the shoes.
Returned footwear must be received in their original shoe box. When you ship the shoe box back to us for and exchange or refund please place it inside a packing box (preferably the original shipping box) to avoid damage as the shoe box is not designed for shipping.
Please complete the Return form that was included in the shipping box. Repack the shoes as carefully as possible in the shoe box and put the shoebox inside a shipping box - preferably the one that was shipped to you. Click on the "Returns" link at the bottom of the website and follow the instructions there for how to print out a pre-paid shipping label.